Privacy Policy

Privacy Policy

Coraza Movers
Effective Date: November 10, 2024

Coraza Movers (“we,” “us,” “our”) is committed to protecting the privacy of our customers. This Privacy Policy outlines our practices regarding the collection, use, storage, and protection of your personal information. We adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable laws in Canada. Please read this policy carefully to understand how we manage your information.

1. Collection and Storage of Personal Information

We collect personal information necessary to provide our moving services effectively. The types of information we collect include:

• Full Name
• Phone Number
• Email Address
• Pickup Address
• Drop-off Address
• Moving Date
• Type of Move

This information is collected directly from you when you contact us or submit information through our website, corazamovers.ca. We store your information securely and may keep it as long as necessary to fulfill the purpose for which it was collected or as required by law.

2. Use and Sharing of Personal Information

Your personal information is used solely for the purposes for which it was collected, including:

• Providing moving services
• Scheduling and coordinating moves
• Communicating with you regarding services, appointments, and inquiries
• Improving our services and customer experience
• Managing internal operations and records

We do not share your personal information with third parties or affiliates for marketing purposes. Your information may be shared with trusted third-party service providers only as necessary to deliver our services, and these parties are required to adhere to strict confidentiality obligations.

SMS Opt-In: We may use your phone number to send SMS updates related to your move. These communications are solely for service-related purposes and will not be shared with third parties for marketing purposes.

3. Protection of Personal Information

Coraza Movers takes your privacy seriously and employs industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. Our measures include:

• Secure physical storage of documents
• Encryption of electronic records
• Regular monitoring of our data protection practices

4. Access and Correction of Personal Information

You have the right to request access to your personal information and to seek corrections if the information we hold is inaccurate or incomplete. To request access or make corrections, please contact us using the details provided below. We will respond promptly and in accordance with Canadian privacy laws.

5. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

• Address: 6 Calderon Crescent, North York, ON M2R 2E5, Canada
• Phone: +1 647-245-4370
• Email: webmaster@corazamovers.ca
• Hours of Operation: Monday to Friday, 9:00 AM to 7:00 PM (Toronto Time)

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for any updates.